How to Change Result Formats - Frequently asked questions
Frequently asked questions
How can I change the format of results in Zendesk Explore?
You can easily change the format of your results in Zendesk Explore using the Display format option. After creating a report, navigate to the chart configuration menu and select Display format. From there, you can choose from pre-built formats like…
What pre-built formats are available in Zendesk Explore?
Zendesk Explore offers several pre-built formats to make your data presentation more meaningful. You can format your results as dollars, euros, percentages, finance, or duration. Each format adjusts your data accordingly, such as multiplying by 100…
How do I customize result formats in Zendesk Explore?
Customizing result formats in Zendesk Explore allows you to tailor your data presentation. You can adjust decimal places, add thousands or decimal separators, and include prefixes or suffixes. Additionally, you can scale your results by thousands,…
Can I apply conditional formatting to tables in Zendesk Explore?
Yes, you can apply conditional formatting to tables in Zendesk Explore using the Advanced option. This feature allows you to set different formats based on specific conditions using IF THEN ELSE statements. You can change background colors, text…
What are the limitations of conditional formatting in Zendesk Explore?
Conditional formatting in Zendesk Explore is currently limited to metrics and does not apply to attributes. Additionally, totals are included in conditional formatting by default, and there's no native feature to exclude them. For more complex…
How can I format calculated attributes in Zendesk Explore?
Formatting calculated attributes in Zendesk Explore can be challenging, as advanced display formats are not available for result metrics. This means you might not be able to apply the desired formatting directly to calculated attributes. Consider…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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