Custom fields are not available for use in the Group by dropdown when creating a widget in the Sell Performance Dashboard. This is because the system only allows you to select from a predefined set of standard fields, excluding any custom fields…
In Zendesk's Sell Performance Dashboard, you can only use a standard set of fields in the Group by dropdown. Custom fields are not included in this selection. This means that when you're creating a widget and want to group data, you'll need to…
While custom fields are versatile in many areas of Zendesk, they cannot be used in the Group by dropdown for reports in the Sell Performance Dashboard. This is a specific limitation of the dashboard. For other reporting needs, you might be able to…