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Locked Out of Trial Account - Frequently asked questions

Discover solutions to common issues when locked out of your Zendesk trial account. This page addresses frequently asked questions to help you regain access quickly.

Frequently asked questions

Why was I immediately locked out of my Zendesk trial account?

If you were immediately locked out of your Zendesk trial account, it might be due to verification issues. Zendesk requires additional information to verify your account for security reasons. To resolve this, you need to contact Zendesk Customer…

How can I verify my Zendesk trial account?

To verify your Zendesk trial account, you need to provide some specific information to Zendesk Customer Support. This is necessary to ensure the security of your account. You should be ready to share your full name, your company's name, the URL…

What information do I need to provide to unlock my Zendesk account?

To unlock your Zendesk account, you need to provide Zendesk Customer Support with some key information. This helps them verify your account and ensure its security. Make sure you have your full name, your company's name, the URL of your website…

What should I do if my Zendesk Sell trial has expired?

If your Zendesk Sell trial has expired, you will need to contact Zendesk Customer Support for assistance. They can help you with the next steps. It's important to have your account details ready, such as your full name, your company's name, and…

How do I contact Zendesk Customer Support for account issues?

To contact Zendesk Customer Support for account issues, use the widget on their help page. This is the best way to start a conversation and get the assistance you need. Make sure you have all the necessary information ready, such as your full…

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