This error occurs when you're trying to sign in using the wrong method for your user type. In Zendesk, different user types have specific authentication methods. If you're an end user trying to use an agent's sign-in method, or vice versa, you'll…
To resolve the sign-in error, ensure you're using the correct authentication method for your user type. This error typically means you're trying to sign in with a method not enabled for your user type. Check the security settings in the Admin…
If you can't remember your Zendesk account email, try checking any email accounts you own for Zendesk-related emails. Look for any welcome emails or notifications from Zendesk, as these will typically be sent to the email address associated with…