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Use Live Chat on WordPress - Frequently asked questions

Discover how to integrate live chat on your WordPress site. This page answers common questions about setup, compatibility, and best practices for using live chat.

Frequently asked questions

Can I integrate live chat on my WordPress site?

Yes, you can integrate live chat on your WordPress site! To do this, you need admin rights to edit your website's template. Once you have those rights, you can find the widget code in the Chat dashboard by going to Settings > Widget > Getting…

How do I find the widget code for live chat on WordPress?

To find the widget code for live chat on your WordPress site, navigate to the Chat dashboard. From there, go to Settings > Widget > Getting Started. This section will provide you with the necessary code to integrate live chat into your website….

Do I need admin rights to add live chat to WordPress?

Yes, you need admin rights to add live chat to your WordPress website. These rights are necessary to edit your website's template, which is required to integrate the live chat widget code. Once you have the appropriate permissions, you can proceed…

Can I send proactive messages using live chat on WordPress?

Yes, you can send proactive messages using live chat on your WordPress website. This feature is available once you have integrated the live chat widget into your site. Proactive messaging allows you to engage with visitors by sending them messages…

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