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Translate Help Center Source Code - Frequently asked questions

Discover how to translate text from your help center's source code. Explore common questions and solutions to effectively manage multilingual support content.

Frequently asked questions

How can I translate text from the source code of my Zendesk help center?

To translate text from your Zendesk help center's source code, you can use dynamic content. First, ensure that your locale matches your help center's language variant. For instance, if your help center is in English (US), you must enable the…

What is the importance of matching locale with help center variant in Zendesk?

Matching the locale with your help center variant is crucial for dynamic translation. If the language variant doesn't match, the text won't be dynamically translated. For example, if your help center is set to English (US), you must enable the…

How do I create dynamic content for translating my Zendesk help center?

Creating dynamic content is a key step in translating your Zendesk help center. Start by generating language variants for each language you want to display. Once you have your dynamic content, copy the placeholder, which begins with{{dc. This…

How do I replace text with dynamic content placeholders in Zendesk?

Replacing text with dynamic content placeholders in Zendesk involves a few simple steps. First, open the code of your help center where you want to translate text. Find the text you want to replace and use the dynamic content placeholder you…

What should I do after replacing text with dynamic content in Zendesk?

After replacing text with dynamic content in your Zendesk help center, the final step is to publish your changes. This will apply the translations and make them visible to users. Publishing ensures that all the dynamic content placeholders are…

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