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Exporting Calls from Zendesk Sell - Frequently asked questions

Discover how to export calls from Zendesk Sell. This page answers common questions about exporting call data, formats, and troubleshooting.

Frequently asked questions

Can I export call logs from Zendesk Sell?

Yes, you can export call logs from Zendesk Sell using the Rest API. While call information isn't included in a full account export or a smart list export, you can still access and export call details through the API. To do this, you'll need to…

Is it possible to export call outcomes from Zendesk Sell?

Yes, exporting call outcomes from Zendesk Sell is possible through the Rest API. Although call outcomes aren't part of a full account or smart list export, the API provides a way to access this information. By using the Rest API, you can read and…

Can I use the Zendesk Sell API to export call details?

Yes, the Zendesk Sell API allows you to export call details. While these details aren't available through a full account or smart list export, the API provides a solution. To export call details, you should consult the developer documentation for…

Why can't I export call information from a full account export in Zendesk Sell?

Call information isn't included in a full account export in Zendesk Sell. However, you can still access this data through the Rest API. The API allows you to read and export call details, including call outcomes. For more information on how to do…

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