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How to Export Data in Zendesk - Frequently asked questions

Discover answers to common questions about exporting data in Zendesk. Learn where to find the data export option and how to use it effectively.

Frequently asked questions

How can I find the data export option in Zendesk?

To find the data export option in Zendesk, navigate to the Admin Center, click on Account in the sidebar, and then select Tools > Reports. If you don't see this option, it might be because data exports are not enabled for your account, or you might…

Why can't I see the data export option in Zendesk?

If you can't see the data export option in Zendesk, it could be due to restrictions or because data exports are not enabled for your account. Only admins and custom agent roles with export permissions can access this feature. The account owner must…

Who can export data in Zendesk?

In Zendesk, only admins and custom agent roles with export permissions can export data. If you don't have the ability to export ticket data, you should contact your Zendesk administrator. The ability to export data to a JSON, CSV, or XML file is…

How do I request a data export in Zendesk?

To request a data export in Zendesk, the account owner must contact Zendesk Customer Support to enable data exports. Once enabled, navigate to Admin Center, click Account, and select Tools > Reports to access the export option. For detailed…

Can I export specific data sets in Zendesk?

Yes, you can export specific data sets in Zendesk by creating and exporting a report in Explore. This allows you to tailor the data export to your specific needs, rather than exporting all data at…

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