Who Can Export Data in Zendesk?
Who can export data in Zendesk?
In Zendesk, only administrators and agents with a custom role that includes report editing permissions can export data. This means if you're not an admin or don't have the necessary permissions, you won't be able to export data to JSON, CSV, or XML files. If you need this capability, you should contact an admin to either perform the export for you or adjust your permissions accordingly.
For more information, check out the originalZendesk help article.
More related questions
Why can't I export data from my Zendesk account anymore?
If you can't export data from your Zendesk account anymore, it might be due to permission changes. Only administrators and agents with specific custom roles that include report editing permissions can export data to JSON, CSV, or XML files. If…
How can I regain access to data exports in Zendesk?
To regain access to data exports in Zendesk, you need to have the right permissions. Only administrators and agents with a custom role that includes report editing permissions can export data. If you previously had access and now don't, it's likely…
What should I do if I need to export data but lack permissions?
If you need to export data from Zendesk but lack the necessary permissions, the best course of action is to contact an admin on your account. They can either perform the export on your behalf or adjust your permissions to include report editing…
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