Fix Registration Error: Valid Email Needed - Frequently asked questions
Discover solutions for the 'Please enter a valid email address' error during registration. Explore common questions and troubleshooting tips to resolve this issue.
Frequently asked questions
Why am I getting a 'Please enter a valid email address' error when signing up for Zendesk?
This error usually occurs when using a generic email address. When signing up for a new Zendesk account, you might encounter an error message saying 'Please enter a valid email address.' This often happens if you're trying to use an email with…
Can I use a generic email address to sign up for Zendesk?
No, generic email addresses are not allowed during signup. When creating a new Zendesk account, you cannot use generic email addresses like support@, info@, or help@. These are not permitted because they are not unique to an individual. Instead,…
What should I do if I get an error with a personal email during Zendesk signup?
If you encounter an error with a personal email, further assistance may be needed. Sometimes, even personal emails can trigger the 'Please enter a valid email address' error. If this happens, it might be due to other issues that require…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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