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Installing Zendesk Chat for Weebly - Frequently asked questions

Discover answers to common questions about installing Zendesk Chat on Weebly. Learn about setup, integration, and troubleshooting in this comprehensive FAQ guide.

Frequently asked questions

How do I install Zendesk Chat on my Weebly site?

To install Zendesk Chat on your Weebly site, you need to add the chat widget using your embed code. First, log into your Weebly account and navigate to 'My Sites' to select the site you want to add the chat widget to. Click on 'Settings' in the…

Where do I find my Zendesk Chat embed code for Weebly?

To find your Zendesk Chat embed code, you need to refer to a specific article provided by Zendesk. The embed code is essential for integrating the chat widget into your Weebly site. Unfortunately, the exact steps to locate this code aren't…

Can I use Zendesk Chat with any version of Zendesk on Weebly?

No, the integration is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version of Zendesk Chat you have, it's important to determine this before attempting to integrate with Weebly. The help…

What are the steps to publish changes after adding Zendesk Chat to Weebly?

After adding the Zendesk Chat widget to your Weebly site, you need to publish the changes to make them live. Once you've entered your Zendesk Chat embed code in the 'Footer Code' field under 'Search Engine Optimization (SEO)', click 'Save'. Then,…

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