Update Payment Method for App - Frequently asked questions
Discover how to update your payment method for a marketplace app. Find answers to common questions and troubleshoot issues related to payment updates.
Frequently asked questions
How do I update my payment method for a Zendesk-built app?
To update your payment method for a Zendesk-built app, you need to contact Zendesk Customer Support. They will assist you in making the necessary changes to your payment details. It's important to reach out to them directly as they handle all…
How can I change my payment method for a third-party app on Zendesk?
To change your payment method for a third-party app on Zendesk, you need to contact the app developer directly. You can find the developer's contact information in the app details section on the Zendesk marketplace. This is the best way to ensure…
Where can I find the contact information for a third-party app developer on Zendesk?
You can find the contact information for a third-party app developer in the app details section on the Zendesk marketplace. This section provides all the necessary details you need to reach out to the developer for any payment updates or other…
What should I do if I need to update my credit card for a marketplace app?
If you need to update your credit card for a marketplace app, the process depends on whether the app is Zendesk-built or third-party. For Zendesk-built apps, contact Zendesk Customer Support. For third-party apps, reach out to the app developer…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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