image for site

Update Credit Card for Marketplace Apps on Zendesk

Discover how to update your credit card for marketplace apps on Zendesk, whether they are Zendesk-built or third-party.

What should I do if I need to update my credit card for a marketplace app?

If you need to update your credit card for a marketplace app, the process depends on whether the app is Zendesk-built or third-party.

For Zendesk-built apps, contact Zendesk Customer Support. For third-party apps, reach out to the app developer using the contact information found in the app details on the Zendesk marketplace.


More related questions

How do I update my payment method for a Zendesk-built app?

To update your payment method for a Zendesk-built app, you need to contact Zendesk Customer Support. They will assist you in making the necessary changes to your payment details. It's important to reach out to them directly as they handle all…

How can I change my payment method for a third-party app on Zendesk?

To change your payment method for a third-party app on Zendesk, you need to contact the app developer directly. You can find the developer's contact information in the app details section on the Zendesk marketplace. This is the best way to ensure…

Where can I find the contact information for a third-party app developer on Zendesk?

You can find the contact information for a third-party app developer in the app details section on the Zendesk marketplace. This section provides all the necessary details you need to reach out to the developer for any payment updates or other…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites