Customizing Theme Settings Panel - Frequently asked questions
Frequently asked questions
What is the manifest.json file in Zendesk themes?
The manifest.json file is a crucial component of Zendesk themes. It defines the Settings panel of the theme in Guide, allowing you to modify existing settings or create new ones. This file is included when you export a theme and can be edited to…
How can I use settings in manifest.json as variables?
Settings in the manifest.json file can be used as variables in your theme's files. This means that any change you make in the Settings panel will automatically update the corresponding values in the theme's files. You can insert these variables in…
How do I modify the manifest.json file in Zendesk?
To modify the manifest.json file, you need to export your Zendesk theme, make changes to the file on your system, and then import the theme back into Guide. This process allows you to customize the Settings panel by adding or modifying settings….
What are the required variables in the manifest.json file?
In the manifest.json file, there are two required variables: 'logo' and 'favicon'. These variables must be included, or the file will be rejected upon import. Both variables should have the type 'file', and they are used to specify the logo and…
What types of UI controls can be used in the manifest.json file?
The manifest.json file supports several types of UI controls for settings in the Settings panel. These include text, list, checkbox, color, file, and range. Each type serves a different purpose, such as text for input fields, list for dropdowns,…
How can I translate labels and descriptions in the manifest.json file?
To translate labels and descriptions in the manifest.json file, you need to use translation property names. These are stored in language-specific JSON files within the translations folder of your theme. You can update existing properties or add…
What are the limitations of the manifest.json file in Zendesk?
The manifest.json file in Zendesk has several limitations, including a maximum of 200 variable objects and a character limit of 1000 for text fields. Additionally, the file must include the required variables 'logo' and 'favicon'. These…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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