Why Call Disconnects on Refresh - Frequently asked questions
Discover why calls disconnect when refreshing your browser. Explore multiple FAQs addressing common issues and solutions for uninterrupted Zendesk call experiences.
Frequently asked questions
Why does my Zendesk Talk call disconnect when I refresh the browser?
Refreshing your browser during a Zendesk Talk call can cause the call to disconnect. This happens because the refresh interrupts the session between your browser and the Zendesk server. When you refresh, the browser needs to reload resources and…
How can I prevent call disconnections in Zendesk Talk when refreshing?
To prevent call disconnections in Zendesk Talk when refreshing your browser, avoid refreshing during an active call. Refreshing interrupts the session and disconnects the call. If you need to perform actions that require a refresh, open Zendesk…
What happens to a Zendesk Talk call when the browser is refreshed?
When you refresh the browser during a Zendesk Talk call, the call disconnects because the session with the server is interrupted. Refreshing causes the browser to reload resources and re-establish connections, which cannot maintain the active…
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