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Zendesk Sell Invitation Email Issues - Frequently asked questions

Explore common questions about not receiving your Zendesk Sell invitation email. Find solutions and troubleshooting tips to resolve email delivery issues.

Frequently asked questions

Why haven't I received my invitation email to Zendesk Sell?

If you haven't received your invitation email to Zendesk Sell, there could be a few reasons for the delay. Typically, the invitation email is sent automatically when your account Admin creates a new user account with your name and email address….

What should I do if my Zendesk Sell invitation email is in the spam folder?

If your Zendesk Sell invitation email is in the spam folder, you should mark it as 'Not Spam' to ensure future emails from Zendesk are delivered to your inbox. This can help prevent important emails from being missed. To do this, locate the email…

How can I verify if my Admin used the correct email for my Zendesk Sell account?

To verify if your Admin used the correct email for your Zendesk Sell account, you should directly communicate with them. Ask them to confirm the email address they used when creating your account. It's possible that a typo or incorrect email…

How long does it take to receive a Zendesk Sell invitation email?

Receiving a Zendesk Sell invitation email typically takes up to five minutes. This is the usual time frame for the email to appear in your inbox after your Admin has created your user account. If you haven't received the email within this time,…

What steps should I take if I still haven't received my Zendesk Sell invitation email?

If you still haven't received your Zendesk Sell invitation email after checking your inbox and spam folder, and confirming your email address with your Admin, it's time to contact Zendesk Customer Support. They can provide further assistance and…

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