Why is Archived by Field Blank? - Frequently asked questions
Discover why the 'Archived by' field may appear blank in Zendesk's archived articles list. Explore multiple FAQs to troubleshoot and resolve this common issue.
Frequently asked questions
Why is the 'Archived by' field blank in Zendesk's Archived articles list?
The 'Archived by' field is blank if the user who archived the article has been removed from the account. If you need to find out who archived the article, you can obtain the article ID from the article URL and contact Zendesk Customer Support for…
How can I find out who archived an article in Zendesk?
To find out who archived an article in Zendesk, you need to obtain the article ID from the article URL and contact Zendesk Customer Support. They can help you identify the user who archived the article. This is particularly useful if the 'Archived…
What should I do if the 'Archived by' field is blank in Zendesk?
If the 'Archived by' field is blank, it means the user who archived the article has been removed from the account. To resolve this, you can get the article ID from the article URL and reach out to Zendesk Customer Support for help. This process…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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