Exporting Tickets with Filters - Frequently asked questions
Discover how to export tickets with filters in Zendesk. This page answers common questions about exporting filtered ticket views and more.
Frequently asked questions
Can I export tickets from a filtered view in Zendesk?
No, you cannot export tickets directly from a filtered view in Zendesk. If you need to export ticket data, you must do so from a non-filtered view. However, if you have Explore Professional or Enterprise, you can create and share a dashboard with…
How can I export ticket data if I can't use filtered views?
To export ticket data without using filtered views, you need to export from a non-filtered view. This means you will get all the ticket data without any specific filters applied. If you require specific data, consider using Explore Professional or…
What are the alternatives to exporting from filtered views in Zendesk?
If you can't export from filtered views in Zendesk, consider using Explore Professional or Enterprise. These plans allow you to create dashboards with custom ticket reports that can include filters. This way, you can still analyze and share…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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