Exporting Ticket Data Without Filters in Zendesk
Discover how to export ticket data from non-filtered views in Zendesk and use Explore for custom reports.
How can I export ticket data if I can't use filtered views?
To export ticket data without using filtered views, you need to export from a non-filtered view. This means you will get all the ticket data without any specific filters applied. If you require specific data, consider using Explore Professional or Enterprise to create custom reports with filters and share them via dashboards.
This approach allows you to manage and analyze your ticket data effectively, even if direct export from filtered views isn't possible.
More related questions
Can I export tickets from a filtered view in Zendesk?
No, you cannot export tickets directly from a filtered view in Zendesk. If you need to export ticket data, you must do so from a non-filtered view. However, if you have Explore Professional or Enterprise, you can create and share a dashboard with…
What are the alternatives to exporting from filtered views in Zendesk?
If you can't export from filtered views in Zendesk, consider using Explore Professional or Enterprise. These plans allow you to create dashboards with custom ticket reports that can include filters. This way, you can still analyze and share…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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