Creating a report for unsolved tickets by group in Zendesk is simple and quick. To get started, open Zendesk Explore and click the report icon. In the Reports library, select 'New report'. On the Select a dataset page, choose 'Support > Support -…
To create a report in Zendesk Explore, you need specific permissions. You must have either Editor or Admin permissions to access the report-building features in Zendesk Explore. Additionally, you need to be on the Zendesk Explore Professional or…
Adding a date filter to your Zendesk report is straightforward. You can directly add a filter to your report to select a specific date or date range. This is done by using the filtering options available in the report builder. Additionally, if…
Creating a Zendesk Explore report is designed to be easy. The process is straightforward and requires only a basic understanding of the Zendesk Explore interface. With a skill level marked as 'Easy', most users should be able to create a report…
Creating a report in Zendesk Explore is quick and efficient. On average, it takes about 10 minutes to set up a report for unsolved tickets by group. This short time frame makes it convenient for users to generate insights without a significant…