How to Comment on Articles or Posts - Frequently asked questions
Frequently asked questions
How can I comment on a Zendesk Help Center article?
To comment on a Zendesk Help Center article, you need to be logged in. First, click 'Sign in' at the top right corner of the page. You can log in using your email and password or through a social network. If you don't have an account, you'll need…
Can I comment on Zendesk articles without an account?
No, you cannot comment on Zendesk articles without an account. To leave a comment, you must be logged into a Zendesk Help Center user account. If you don't have an account, you'll need to create one by clicking 'Sign up' when prompted to log in….
What happens after I submit a comment on a Zendesk article?
After you submit a comment on a Zendesk article, your comment will alert the article's followers and the Community team. This ensures that your feedback or questions are seen by those who can respond or take action. The Zendesk team actively…
Why can't I comment on Zendesk articles even though I'm logged in?
If you're unable to comment on Zendesk articles despite being logged in, there might be a technical issue or a setting that needs adjustment. Ensure that the 'Open for Comments' option is checked for the articles you wish to comment on. If the…
Does Zendesk have moderators for article comments?
Yes, Zendesk has a team of moderators who monitor article comments. They work alongside Zendesk staff to ensure the community remains respectful and constructive. Moderators flag inappropriate content and help maintain the quality of discussions….
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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