image for site

Managing Smart Lists in Working Center - Frequently asked questions

Discover how to view and manage your smart lists in Zendesk's Working Center. Find answers to common questions and optimize your workflow with these helpful tips.

Frequently asked questions

How do I access the Working Center in Zendesk Sell?

To access the Working Center in Zendesk Sell, simply navigate to the Leads, Contacts, or Deals pages. Once there, click on the Working Center icon located in the top left of the page to open the menu. The Working Center is your go-to place for…

What can I do in the Working Center of Zendesk Sell?

In the Working Center of Zendesk Sell, you can view and manage your smart lists for leads, contacts, and deals. It provides a centralized location to access all your smart lists and the associated data. You can create new smart lists, define smart…

How many smart lists can I view at once in the Working Center?

The Working Center in Zendesk Sell displays up to six smart lists at a time. If you have more than six smart lists, you can scroll through to view the additional lists. This feature allows you to manage and organize your smart lists efficiently,…

Can I search and sort smart lists in the Working Center?

Yes, you can search and sort smart lists in the Working Center of Zendesk Sell. This feature makes it easy to find specific smart lists by name or organize them according to your preference. You can sort your smart lists either by the most recent…

How do I create new smart lists in Zendesk Sell?

To create new smart lists in Zendesk Sell, you can use the Working Center. This feature allows you to organize your leads, contacts, and deals into customized lists that suit your workflow. While the help doc doesn't provide step-by-step…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites