How to Send Files in WhatsApp Messaging - Frequently asked questions
Discover solutions to common issues with sending files in WhatsApp Messaging. Explore FAQs to troubleshoot and resolve file transfer problems effectively.
Frequently asked questions
Why can't I send files in WhatsApp Messaging on Zendesk?
If you're having trouble sending files in WhatsApp Messaging on Zendesk, it might be due to file type limitations. Both customers and agents need to ensure that the file types they are trying to send are supported by WhatsApp and Zendesk. To…
What file types are supported for WhatsApp Messaging in Zendesk?
To send files in WhatsApp Messaging through Zendesk, you need to use supported file types. Both the sender and receiver must ensure that the files are compatible with WhatsApp's supported formats. For a comprehensive list of file types supported…
How can I ensure my files are sent successfully in WhatsApp Messaging?
To ensure your files are sent successfully in WhatsApp Messaging on Zendesk, verify that the file types are supported by both platforms. Compatibility is key to smooth file transfer. If you're unsure about the file types, refer to the WhatsApp…
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Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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Freecash
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