To send files in WhatsApp Messaging through Zendesk, you need to use supported file types. Both the sender and receiver must ensure that the files are compatible with WhatsApp's supported formats.
For a comprehensive list of file types supported by WhatsApp, you can check the WhatsApp Business API documentation. This will help you understand which files can be sent and received without issues.
If you're having trouble sending files in WhatsApp Messaging on Zendesk, it might be due to file type limitations. Both customers and agents need to ensure that the file types they are trying to send are supported by WhatsApp and Zendesk. To…
To ensure your files are sent successfully in WhatsApp Messaging on Zendesk, verify that the file types are supported by both platforms. Compatibility is key to smooth file transfer. If you're unsure about the file types, refer to the WhatsApp…