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Optimize Chat Widget Loading Time - Frequently asked questions

Discover what constitutes a good loading time for the Zendesk Chat widget. Explore FAQs to enhance user experience and improve your website's performance.

Frequently asked questions

What is a good loading time for the Zendesk Chat widget?

A good loading time for the Zendesk Chat widget is between two and three seconds. This is considered optimal for both the Web Widget and Web Widget (Classic) on your site. Several factors can influence the widget's load time, with its placement on…

How can I improve the loading time of my Zendesk Chat widget?

To improve the loading time of your Zendesk Chat widget, consider its placement on your webpage. Placing the widget code in the header or footer can significantly enhance its loading speed. The location of the widget code is crucial as it affects…

Where should I place the Zendesk Chat widget code on my website?

The Zendesk Chat widget code should be placed in the header or footer of your webpage. This placement helps ensure that the widget loads efficiently. By positioning the widget code in these areas, you can achieve the optimal loading time of two to…

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