Account Activation Email Issues - Frequently asked questions
Discover solutions to common issues with Zendesk account activation emails. Find answers to frequently asked questions about starting your trial and troubleshooting email problems.
Frequently asked questions
Why didn't I receive my Zendesk account activation email?
If you didn't receive your Zendesk account activation email, it might not have been sent or it could be lost. First, check your spam folder to ensure it didn't end up there. If it's not in your spam folder, you can try resending the activation…
What should I do if my Zendesk activation link is invalid?
If your Zendesk activation link is invalid, it might be due to an error in the link or it may have expired. To resolve this, you can resend a new verification email. Simply select your subdomain and enter the email you used during sign-up. This…
How can I resend my Zendesk account activation email?
To resend your Zendesk account activation email, you need to select your subdomain and enter the email address you used to sign up. After submitting, a new verification email will be sent to your inbox. This process ensures you receive a valid link…
What is the process to verify my Zendesk account?
To verify your Zendesk account, you need to click the verification link in the activation email sent to you after signing up. If you encounter issues, such as not receiving the email or an invalid link, you can resend the activation email by…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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