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Account Activation Email Issues - Frequently asked questions

Discover solutions to common issues with Zendesk account activation emails. Find answers to frequently asked questions about starting your trial and troubleshooting email problems.

Frequently asked questions

Why didn't I receive my Zendesk account activation email?

If you didn't receive your Zendesk account activation email, it might not have been sent or it could be lost. First, check your spam folder to ensure it didn't end up there. If it's not in your spam folder, you can try resending the activation…

What should I do if my Zendesk activation link is invalid?

If your Zendesk activation link is invalid, it might be due to an error in the link or it may have expired. To resolve this, you can resend a new verification email. Simply select your subdomain and enter the email you used during sign-up. This…

How can I resend my Zendesk account activation email?

To resend your Zendesk account activation email, you need to select your subdomain and enter the email address you used to sign up. After submitting, a new verification email will be sent to your inbox. This process ensures you receive a valid link…

What is the process to verify my Zendesk account?

To verify your Zendesk account, you need to click the verification link in the activation email sent to you after signing up. If you encounter issues, such as not receiving the email or an invalid link, you can resend the activation email by…

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