How to Use Zendesk Explore - Frequently asked questions
Frequently asked questions
How do I get started with Zendesk Explore?
Getting started with Zendesk Explore is easy with the right resources. You'll find a selection of materials designed to help you set up Explore and view the wide range of included reports. These resources will guide you through the initial setup…
Can I create custom reports in Zendesk Explore?
Yes, you can create custom reports in Zendesk Explore using custom queries. While Explore includes a variety of pre-made reports, sometimes you need something more specific. You can choose from hundreds of metrics, add your own formulas, and…
How can I share reports in Zendesk Explore?
Sharing reports in Zendesk Explore is straightforward with its sharing and scheduling features. Whether you need to send a report to your boss or share insights with your team, Explore makes it easy to distribute your findings. You can schedule…
What are report recipes in Zendesk Explore?
Report recipes in Zendesk Explore are step-by-step guides to help you create reports for common business scenarios. These recipes are designed to make the process of creating your own reports less daunting, providing clear instructions and…
Where can I find more help for Zendesk Explore?
If you need more help with Zendesk Explore, there are several resources available. You can read the Explore documentation for detailed guidance, get troubleshooting advice for common problems, or join the community to ask for advice or share your…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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