Remove Follow Button on Help Center Articles - Frequently asked questions
Discover how to remove the Follow button on Zendesk help center articles. This page answers frequently asked questions to guide you through the process.
Frequently asked questions
How can I remove the Follow button from my Zendesk help center articles?
To remove the Follow button from your Zendesk help center articles, you need to adjust the settings in your help center's theme. You can do this by unchecking the Follow settings within the Article page elements when customizing your help center….
What steps are needed to edit the code to remove the Follow button in Zendesk?
To edit the code and remove the Follow button in Zendesk, you need to access the article_page.hbs template. Start by navigating to Guide admin > Customize design, then select View theme on your live theme. Click the options menu and choose Edit…
Can I disable the Follow button for specific categories or sections in Zendesk?
Yes, you can disable the Follow button for specific categories or sections in Zendesk by editing the category or section_page.hbs templates. Look for the {{subscribe}} helper in these templates and remove it. This method allows you to selectively…
Is there an alternative to editing code for removing the Follow button in Zendesk?
Yes, an alternative to editing code for removing the Follow button in Zendesk is to adjust the Follow settings within the Article page elements. This can be done through the theme customization options in your help center. By unchecking the Follow…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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