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Configuring Microsoft ADFS SSO with Sell - Frequently asked questions

Discover answers to common questions about setting up Microsoft ADFS Single Sign-On with Zendesk Sell. Learn about configuration steps, troubleshooting, and more.

Frequently asked questions

How do I set up a Relying Party Trust for Zendesk Sell with ADFS?

To set up a Relying Party Trust (RPT) for Zendesk Sell with ADFS, you need to use the ADFS Management wizard. Start by launching Microsoft AD FS Management and selecting the Relying Party Trusts folder from the Actions sidebar. Click 'Start' to…

What are the steps to create claim rules for Zendesk Sell in ADFS?

Creating claim rules for Zendesk Sell in ADFS involves updating the Relying Party Trust (RPT) with specific configurations. After setting up the RPT, open the Claim Rules editor in Microsoft AD FS Management. Here, you can create and configure…

How do I set the secure hash algorithm for Zendesk Sell in ADFS?

Setting the secure hash algorithm for Zendesk Sell in ADFS is a crucial step in securing your SSO configuration. In Microsoft AD FS Management, select the Relying Party Trust (RPT) you have configured. From the Actions sidebar, click on…

How can I configure Single Sign-On (SSO) in Zendesk Sell?

Configuring Single Sign-On (SSO) in Zendesk Sell is the final step after setting up ADFS. Once you have completed the Relying Party Trust and claim rules setup, you need to configure SSO within Zendesk Sell. This involves using the settings and…

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