To set up a Relying Party Trust (RPT) for Zendesk Sell with ADFS, you need to use the ADFS Management wizard.
Start by launching Microsoft AD FS Management and selecting the Relying Party Trusts folder from the Actions sidebar. Click 'Start' to initiate the configuration wizard. Choose 'Enter Data About the Party Manually' on the Select Data Source screen, and proceed by entering a recognizable display name. Follow the prompts to select the AD FS profile, enable SAML 2.0 WebSSO protocol, and input your Zendesk Sell Service Provider Assertion Consumer Service URL. Remember to remove any trailing slashes from the URL. Finally, add a relying party trust identifier using your Zendesk Sell Service Provider Issuer ID and complete the wizard. For more details, check the originalZendesk help article.
Creating claim rules for Zendesk Sell in ADFS involves updating the Relying Party Trust (RPT) with specific configurations. After setting up the RPT, open the Claim Rules editor in Microsoft AD FS Management. Here, you can create and configure…
Setting the secure hash algorithm for Zendesk Sell in ADFS is a crucial step in securing your SSO configuration. In Microsoft AD FS Management, select the Relying Party Trust (RPT) you have configured. From the Actions sidebar, click on…
Configuring Single Sign-On (SSO) in Zendesk Sell is the final step after setting up ADFS. Once you have completed the Relying Party Trust and claim rules setup, you need to configure SSO within Zendesk Sell. This involves using the settings and…