You can send proactive chat messages tailored to a visitor's location using Zendesk Chat. This feature allows you to customize messages based on the country or city of the visitor, ensuring that the communication is relevant and engaging. By…
Routing chats to the right agents based on location or language is a powerful feature of Zendesk Chat. This ensures that customers are connected with agents who can best assist them, either by being in the same region or speaking the same language….
Providing multi-language support in live chats is essential for businesses with a diverse customer base. Zendesk Chat offers tools to help you communicate with customers in their preferred language, enhancing their experience and satisfaction. By…
Restricting chat availability to specific countries can be achieved by using the Zendesk Chat API and setting up custom scripts. This allows you to control where the chat widget is displayed based on the availability of your support team in…