image for site

How to Create a Zendesk Help Center Account - Frequently asked questions

Discover answers to common questions about creating a Zendesk Help Center account. Learn the steps, requirements, and troubleshooting tips in our comprehensive FAQ guide.

Frequently asked questions

How do I create a Zendesk Help Center account?

Creating a Zendesk Help Center account is simple and straightforward. To get started, click the 'Sign in' button at the top right corner of the page. If you're an agent, administrator, or owner of a Zendesk account, you don't need to sign up….

Do I need to sign up for a Zendesk Help Center account if I'm an agent?

If you're an agent, administrator, or owner of a Zendesk account, you don't need to sign up for a Help Center account. Instead, you can click 'Get a password' and use the email address associated with your Zendesk account. This process allows you…

What should I do if I can't log into the Zendesk Help Center?

If you're having trouble logging into the Zendesk Help Center, ensure you're using the correct email and password. If you signed up using Google integration, make sure to use the same method to log in. In case you continue to face issues, it might…

How can I verify my email for Zendesk Help Center?

After signing up for a Zendesk Help Center account, you'll receive a confirmation email with a verification link. Click this link to verify your email address. Once verified, Zendesk will prompt you to create a password. This step is crucial to…

Can I use the same email for Zendesk Help Center and my Zendesk account?

Yes, you can use the same email address for both your Zendesk Help Center account and your Zendesk account. However, remember that logging into support.zendesk.com is separate from logging into your Zendesk account at yoursubdomain.zendesk.com….

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites