image for site

Create Clickable Ticket Links in Explore - Frequently asked questions

Discover how to create clickable links to tickets in Zendesk Explore. This page answers common questions and provides guidance on linking tickets effectively.

Frequently asked questions

How can I create a clickable link to a ticket in Zendesk Explore?

To create a clickable link to a ticket in Zendesk Explore, you need to follow specific configuration steps. These steps are detailed in the article titled 'Explore recipe: Configuring clickable links to tickets and articles'. This guide will walk…

What are the steps to configure clickable ticket ID links in Explore?

Configuring clickable ticket ID links in Explore involves following a specific set of steps. These steps are outlined in the 'Explore recipe: Configuring clickable links to tickets and articles' guide. By following this guide, you can set up your…

Where can I find the guide for creating clickable ticket links in Explore?

The guide for creating clickable ticket links in Explore is available in the Zendesk help center. It's titled 'Explore recipe: Configuring clickable links to tickets and articles'. This guide provides a comprehensive walkthrough on how to set up…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites