To create a clickable link to a ticket in Zendesk Explore, you need to follow specific configuration steps. These steps are detailed in the article titled 'Explore recipe: Configuring clickable links to tickets and articles'. This guide will walk you through the process of setting up clickable ticket ID links in your Explore report, making it easier to navigate directly to tickets from your reports.
For more detailed instructions, you can refer to the originalZendesk help article.
Configuring clickable ticket ID links in Explore involves following a specific set of steps. These steps are outlined in the 'Explore recipe: Configuring clickable links to tickets and articles' guide. By following this guide, you can set up your…
The guide for creating clickable ticket links in Explore is available in the Zendesk help center. It's titled 'Explore recipe: Configuring clickable links to tickets and articles'. This guide provides a comprehensive walkthrough on how to set up…