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Steps to Configure Clickable Ticket Links in Explore

Follow these steps to configure clickable ticket ID links in Zendesk Explore reports for easy navigation.

What are the steps to configure clickable ticket ID links in Explore?

Configuring clickable ticket ID links in Explore involves following a specific set of steps. These steps are outlined in the 'Explore recipe: Configuring clickable links to tickets and articles' guide. By following this guide, you can set up your Explore reports to include clickable links that direct you to specific tickets, enhancing your reporting capabilities.

For a detailed walkthrough, check out the originalZendesk help article.


More related questions

How can I create a clickable link to a ticket in Zendesk Explore?

To create a clickable link to a ticket in Zendesk Explore, you need to follow specific configuration steps. These steps are detailed in the article titled 'Explore recipe: Configuring clickable links to tickets and articles'. This guide will walk…

Where can I find the guide for creating clickable ticket links in Explore?

The guide for creating clickable ticket links in Explore is available in the Zendesk help center. It's titled 'Explore recipe: Configuring clickable links to tickets and articles'. This guide provides a comprehensive walkthrough on how to set up…

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