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Transfer a Chat License with One Agent - Frequently asked questions

Discover how to transfer a Zendesk Chat license when managing a single agent. Explore common questions and solutions for a seamless transition process.

Frequently asked questions

How can I transfer a Zendesk Chat license with only one agent?

To transfer a Zendesk Chat license when there's only one agent, you'll need some help from Zendesk Customer Support. They can assist by creating a temporary agent seat to facilitate the transfer. When you have only one license, the system doesn't…

Why can't I transfer my Zendesk Chat seat directly?

Direct transfer of a Zendesk Chat seat isn't possible when there's only one agent. Zendesk Customer Support needs to assist in this process. The system lacks a direct option for transferring a Chat seat when you have a single license. To resolve…

What should I do if I need to transfer a Zendesk Chat license?

If you need to transfer a Zendesk Chat license, especially with only one agent, contact Zendesk Customer Support for help. They can create a temporary agent seat to facilitate the transfer. Transferring a Chat license isn't straightforward when…

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