Customize Help Center Login Page - Frequently asked questions
Discover how to customize your Zendesk Help Center's login page and popup. Find answers to common questions and enhance your user experience with tailored solutions.
Frequently asked questions
Can I customize the Zendesk Help Center login page?
No, you cannot customize the Zendesk Help Center login page. This restriction is in place to prevent potential security issues that could arise from allowing full CSS, HTML, and JS customization. If you're looking for updates or changes to this…
Are there plans to allow customization of the Zendesk login page?
Currently, there are no plans to allow customization of the Zendesk login page. This decision is primarily due to security concerns. However, Zendesk's product teams monitor community feedback, so any changes would likely be announced in the…
Can I create a landing page that embeds the Zendesk login?
While Zendesk does not natively support customizing the login page, you might explore creating a separate landing page that includes a login link. Some users have found success with third-party themes, like those from Diziana, which offer more…
Is it possible to edit the text on the Zendesk login page?
Currently, there is no native way to edit the text on the Zendesk login page. However, you can participate in community discussions and up-vote feature requests to bring attention to this…
Can I customize the SSO button text on the Zendesk login page?
Yes, Zendesk has recently added the ability to customize the text of the SSO button on the login screen. This is one of the few customizations currently available for the login…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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