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Connecting Email with Android - Frequently asked questions

Discover how to connect your email with Android devices. Find answers to common questions and troubleshooting tips for seamless email integration.

Frequently asked questions

How do I connect my email to Zendesk Sell on Android?

You can connect your email to Zendesk Sell on Android through the Communication or Settings page. To set up from the Communication page, go to the Today page, click Communication, then Add Email. Enter your email and password, and follow the…

What information do I need to connect my email in Zendesk Sell?

To connect your email in Zendesk Sell, you'll need your email address and password. This information is used solely for authentication and is not shared with Sell. You may also need to provide additional information or re-enter your credentials…

Can I connect my email to Zendesk Sell from the Settings page?

Yes, you can connect your email to Zendesk Sell from the Settings page. To do this, click the Settings icon in the top menu, then select Email and click Begin Setup. Enter your email address and password, and follow the prompts to complete the…

How does connecting my email to Zendesk Sell benefit me?

Connecting your email to Zendesk Sell ensures all your communications with leads and contacts are saved. This integration allows you to manage your emails directly from Sell or your email account, keeping everything organized and accessible. It…

Do I need to allow offline access when connecting my email to Zendesk Sell?

Yes, you need to confirm offline access when connecting your email to Zendesk Sell. This step is part of the setup process and ensures that your emails are accessible and saved to Sell, even when you're not online. It helps maintain seamless…

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