How to Verify DKIM Records - Frequently asked questions
Discover how to ensure your DKIM records are correctly configured. Explore common questions and solutions to verify and troubleshoot DKIM settings effectively.
Frequently asked questions
How can I check if my DKIM records are set up correctly?
To ensure your DKIM records are configured correctly, you need to confirm that the Custom domain for DKIM option is enabled. For a more detailed guide, you can refer to the article on digitally signing your email with DKIM. Since Zendesk doesn't…
Why are two CNAME records needed for DKIM configuration?
Using two CNAME records for DKIM configuration provides redundancy and enhances security. Each CNAME corresponds to a different DKIM selector, such as zendesk1 and zendesk2, which represent separate cryptographic keys. This setup allows for key…
What should I do if my DKIM setup isn't working?
If your DKIM setup isn't working, first test your configuration using a recommended site like Dmarcian. If no issues are detected, it's best to contact Zendesk support for further assistance. They can help investigate your account and resolve any…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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