View Completed Tasks by User - Frequently asked questions
Discover how to view all recently completed tasks by a user in Zendesk. This page answers common questions and provides insights into managing user tasks effectively.
Frequently asked questions
How can I view all recently completed tasks by a user in Zendesk?
You can easily view all recently completed tasks by a user in Zendesk using the task manager. Simply navigate to the Tasks section on the icon sidebar, click on the Completed tab, and then apply a filter for Task ownership. From there, you can…
Where can I find the Completed tab in Zendesk's task manager?
The Completed tab in Zendesk's task manager is located within the Tasks section on the icon sidebar. Once you click on Tasks, you'll see the Completed tab, which allows you to view tasks that have been finished. This tab is essential for reviewing…
How do I filter tasks by user in Zendesk?
Filtering tasks by user in Zendesk is straightforward. After navigating to the Tasks section and clicking on the Completed tab, you can add a filter for Task ownership. This allows you to select a specific user from the populated list to view their…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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