How to Use Lead Status Label - Frequently asked questions
Discover answers to common questions about using the lead status label in Zendesk. Learn how to effectively manage and track leads with this feature.
Frequently asked questions
How can I edit or add lead status labels in Zendesk Sell?
To customize your sales process, you can edit or add lead status labels in Zendesk Sell. Admin users can modify the default status labels or create new ones by navigating to the settings. Simply click the Settings icon, select Customize > Leads,…
What are the default lead status labels in Zendesk Sell?
Zendesk Sell provides three default lead status labels to help you track your sales process: New, Working, and Unqualified. These labels serve as a starting point for categorizing your leads. However, you have the option to edit these default…
How do I apply lead status labels in Zendesk Sell?
Applying lead status labels in Zendesk Sell is straightforward and can be done in several ways. You can apply a status directly on the lead’s card or by editing the lead’s profile. Additionally, you can select the lead from the Index or Table views…
How can I view leads by status label in Zendesk Sell?
Once you've applied status labels to your leads, you can easily filter and view them by status in Zendesk Sell. The lead status is included as one of the panels in the leads Index view, allowing you to quickly see and manage leads based on their…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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