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Overcome Zendesk App Upload Limits - Frequently asked questions

Discover solutions to bypass size restrictions when uploading private apps to Zendesk. Explore common questions and expert answers to enhance your app management.

Frequently asked questions

How can I upload a private app larger than 2MB to Zendesk?

To upload a private app larger than 2MB to Zendesk, you need to host the app externally. You can then create a server-side app in Zendesk to integrate the app's functionality into your Zendesk account. This method allows you to bypass the size…

What is the size limit for uploading private apps to Zendesk?

The size limit for uploading private apps to Zendesk is 2MB. This restriction applies to all accounts, meaning any app exceeding this size must be handled differently. To work around this limitation, you can host the app externally and use a…

Can I host a private app externally to bypass Zendesk's size limit?

Yes, you can host a private app externally to bypass Zendesk's 2MB size limit. By doing so, you can create a server-side app within Zendesk to bring the app's functionality into your account. This method allows you to utilize larger apps without…

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