Why Drill-In Function Not Saving - Frequently asked questions
Explore common questions about the drill-in function not saving on your Zendesk dashboard. Find solutions and tips to troubleshoot and resolve this issue effectively.
Frequently asked questions
Why isn't the drill in function saving on my Zendesk dashboard?
The drill in function might not save on your Zendesk dashboard if you're using live data widgets. When you try to enable the drill in feature and notice that it reverts back to being unselected after publishing, it's likely because the dashboard…
Can I use the drill in feature with live data widgets on Zendesk?
No, the drill in feature cannot be used with live data widgets on Zendesk dashboards. If your dashboard includes live data widgets, the drill in and decompose features will not be enabled. This is because these features are not compatible with…
What should I do if the drill in option keeps unselecting on my dashboard?
If the drill in option keeps unselecting, check if your dashboard uses live data widgets. The drill in and decompose features are not supported with live data widgets. If your dashboard includes these widgets, the drill in option will not remain…
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