Android Supported Releases - Frequently asked questions
Discover answers to common questions about Android supported releases. Learn about compatibility, updates, and more in this comprehensive FAQ guide.
Frequently asked questions
What is the minimum Android OS version supported by the Zendesk Sell app?
The minimum supported Android OS version for the Zendesk Sell app is Android Lollipop. If you're using a device with Android Kit Kat or below, the latest version of the Sell app you can install is version 4.15.4. To enjoy new features and updates,…
Can I use the Zendesk Sell app on Android Kit Kat?
Yes, you can use the Zendesk Sell app on Android Kit Kat, but with limitations. The latest version you can install is 4.15.4, and you won't receive any new feature updates or fixes for issues on Kit Kat or below. To continue enjoying new features…
What should I do if my device doesn't support Android Lollipop?
If your device doesn't support Android Lollipop or above, you can still use the Zendesk Sell app, but with some limitations. You won't receive new feature updates or fixes for any issues on devices running Kit Kat or below. Consider upgrading your…
How can I check my Android OS version?
To check your Android OS version, go to your device settings. This will show you the current OS version your device is running. Knowing your OS version is important to ensure compatibility with apps like the Zendesk Sell app. If your version is…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Customer.io($50M+ ARR)
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