The reporter might change due to permission settings or missing fields. In Jira, ensure the Modify Reporter scheme grants proper permissions to Administrators. Also, check if the Reporter field is included in the project's screen configuration….
To check Modify Reporter permissions, go to Jira's Issues section and click on Permission schemes. Find your scheme, like Default Permission Scheme, and ensure Administrators are listed under Modify Reporter. This ensures the correct roles can…
If the Reporter field is missing, navigate to Jira's Issues section and click on Screens. Select the project and click Configure to see the fields. If the Reporter field isn't listed, add it from the bottom of the list for each project…
The Reporter might default to the integration user if permissions or fields are misconfigured. Ensure Modify Reporter permissions include the correct roles and that the Reporter field is present in the project's screen…
Reinstalling the Jira integration might affect existing links between Zendesk tickets and Jira issues. It's advisable to troubleshoot permissions and field configurations before considering a reinstall to avoid losing…