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Add Start Times to Shifts in Zendesk - Frequently asked questions

Discover how to add start times to automatic shifts in Zendesk. Explore common questions and detailed answers to enhance your scheduling efficiency.

Frequently asked questions

What is the new feature in Zendesk's Tymeshift regarding automatic shifts?

Zendesk has introduced the ability to add specific start times to automatic shifts in Tymeshift. This means you can now set shifts to begin at designated times like 9am, 10am, or 11am, and the scheduling algorithm will choose the best start time…

Why did Zendesk introduce start time options for automatic shifts?

Zendesk introduced start time options to give managers more control over automatic scheduling in Tymeshift. While automated scheduling is convenient, relying solely on mathematical models may not always align with human preferences. By allowing…

Do I need to take any action to use the new start time feature in Tymeshift?

No action is required on your part to use the new start time feature in Tymeshift. The ability to configure start time options for automatic shifts is automatically available to you. This means you can start defining specific start times for your…

How does the new start time feature in Tymeshift improve scheduling?

The new start time feature in Tymeshift improves scheduling by allowing managers to set specific start times for shifts, such as 9am, 10am, or 11am. This gives the scheduling algorithm more parameters to work with, ensuring that shifts align better…

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