How to Format CSV for Zendesk Sell - Frequently asked questions
Discover answers to common questions about formatting CSV files for Zendesk Sell. Learn best practices, troubleshooting tips, and more in this comprehensive guide.
Frequently asked questions
How should I format my CSV file for Zendesk Sell?
To format your CSV file for Zendesk Sell, ensure the first row contains headers that reflect both standard and custom fields. These headers are crucial for mapping your data correctly when importing into Sell. When exporting, they will represent…
What do the headers in my CSV file for Zendesk Sell represent?
The headers in your CSV file for Zendesk Sell represent the standard and custom fields in your account. These headers are essential for mapping your data during the import process. When exporting, they reflect the field names in your account,…
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Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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