Build Your Follow-Up Process with Smartlists - Frequently asked questions
Discover how to effectively build your follow-up process using Smartlists. Explore frequently asked questions to optimize your startup's best practices.
Frequently asked questions
How can Smart Lists help organize sales follow-ups in Zendesk Sell?
Smart Lists in Zendesk Sell are a powerful tool to keep your sales team organized and focused. By creating specific lists for different purposes, you can centralize follow-up activities and ensure that your salespeople are laser-focused on their…
What are the steps to create a Smart List in Zendesk Sell?
Creating a Smart List in Zendesk Sell involves visualizing and customizing your lead data. First, navigate to your Lead list and start adding fields and filtering your data to create the perfect view. Once you have your desired view, save and…
Why is it important to use Smart Lists for sales follow-ups?
Using Smart Lists for sales follow-ups is crucial for keeping your sales team organized and focused. By building specific lists for different purposes, you ensure that follow-up activities are centralized and that your team remains aligned with…
How do Smart Lists impact lead conversion tracking?
Smart Lists significantly impact lead conversion tracking by providing a clear view of follow-up progress. By customizing and saving specific lists, you can easily monitor how many leads are converting into real opportunities. This tracking…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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