Stop Emails on Deal Cards - Frequently asked questions
Discover how to manage email visibility on contact deal cards in Zendesk. This page answers common questions about controlling email appearances across your deals.
Frequently asked questions
Can I stop emails from appearing on all of my contact's deal cards?
No, emails are automatically added to any deal card that the contact is on. However, you can remove email messages from your deals or make them visible only to yourself. This allows you to manage the visibility of emails on deal cards more…
How can I manage email visibility on deal cards in Zendesk?
You can manage email visibility on deal cards by removing email messages or making them visible only to yourself. This feature helps you control which emails are displayed on the deal cards of contacts involved in multiple deals. For more…
Is it possible to remove emails from deal cards in Zendesk?
Yes, it is possible to remove emails from deal cards in Zendesk. While emails are automatically added to any deal card that a contact is on, you have the option to remove them or make them visible only to yourself. This helps in keeping your deal…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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