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Using Zendesk Sell Voice - Frequently asked questions

Explore common questions about using Zendesk Sell Voice, including whether Zendesk Talk is required. Find answers to enhance your Zendesk experience.

Frequently asked questions

Do I need Zendesk Talk to use Zendesk Sell Voice?

No, you don't need Zendesk Talk to use Zendesk Sell Voice. Zendesk Talk and Zendesk Sell Voice are separate telephony features designed for different purposes. Zendesk Talk is integrated with Zendesk Support and functions as a cloud-based call…

What is the difference between Zendesk Talk and Zendesk Sell Voice?

Zendesk Talk and Zendesk Sell Voice are distinct telephony features within the Zendesk suite. Zendesk Talk is a cloud-based call center software integrated with Zendesk Support, designed to help manage customer support calls efficiently. In…

Can I use Zendesk Sell Voice without Zendesk Talk?

Yes, you can use Zendesk Sell Voice without needing Zendesk Talk. These are independent features within the Zendesk platform. Zendesk Sell Voice is specifically designed for sales teams to make and receive calls directly within Zendesk Sell. It…

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Zendesk Support Tickets

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Zendesk Messaging (live chat)

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